Brisbane based support team

The ABL IT Technical Support Team are located in North Brisbane and able to assist businesses by both remote & onsite support.

When your staff submit a support ticket to our Helpdesk system, our team prioritise and provide the necessary support to ensure your business receives the support they need.

Helpdesk Support

Keep your business organised and your staff on track by utilising ABL IT’s responsive helpdesk ticketing system. Our Brisbane based call centre team can handle most complex support requests.

Backup Systems

Complex Backup & Disaster Recovery systems including in house network attached storage and automated off-site solutions to save the headache of taking home hard drives at the end of each day.

Networking

Utilising hardware firewalls and integrated firewall appliances, ABL IT offer network security and flexibility to suit most businesses and the day to day challenges faced in cyber security.

Servers

Whether it is an in house server solution, or on a private cloud network – ABL IT provide secure and innovating solutions enabling your business to be more efficient and cost effective.

  • Fantastic service. I was kept informed of progress at each step of the job via SMS and email. Staff are highly professional and knowledgeable - a big shout out to Paul who did the work, thank you. Very reasonable pricing on my job and a very fast turnaround time too. It's not often, in my experience, that you find IT support that fills you with immediate confidence, but this company did just that. They will definitely have my business again. Thank you very much.

    James McBroom Avatar James McBroom
    June 5, 2020
  • I was amazed about the ABL IT Service. They did a screen repair of my laptop within a couple of hours. Other computer repair services were offering 48 hour service at best. ABL IT staff was very professional and courteous. The price was very much the same as other quotes I received and well done to ABL IT. Booking service was online yet, there was a personal touch. I could meet the same person who I had text communication with. I was able to contact them over the weekend too. I am so pleased with the whole service from the first contact point to the finish. Thank you.

    Dr Sophie Jayamaha Avatar Dr Sophie Jayamaha
    July 3, 2019
  • Really, really happy 🙂 Highly recommend! I'm a software developer and my Surface Book wouldn't boot after a Windows Update! Microsoft support tried many things (and hours) to get it booting but gave up and said I should "Reset" and lose all my development environment! As a last resort I tried ABL IT and they got it working fast by finding and uninstalling the Windows Update that caused the problem. Awesome! I'm so happy 🙂 They have helped set it up for the future too to try and avoid further grief.

    David Coster Avatar David Coster
    March 7, 2019
  • Excellent service from polite gentlemen. Did not cost me an arm and a leg. Only had to survive a few hours without my laptop.

    kate gannon Avatar kate gannon
    October 26, 2018
  • Excellent service and the quality of the repair on my SurPro 6 screen was top shelf. Well done team.

    Ian McKellar Avatar Ian McKellar
    November 1, 2019

Managed Dedicated Servers

Secure and Highly Available Hosted Server Solutions Now Available.

Business Hosting Services

Hosted server solutions for secure private cloud infrastructure, exchange emails, websites and web driven applications.

Same Day Setup

We are able to provision most servers and online services on the same day to keep businesses running with minimal downtime.

Performance As Standard

All of our servers utilise Solid State Drives for extremely high performance for your business critical systems.

Flexible / Scaling Solutions

We tailor the servers to your business needs so that your server grows with your business. Simple.

Secure & Highly Available

99.99% Uptime along with Secure Access via Microsoft RD Gateway and VPN. Your Server, Your Data.

Technologies in Use

The ABL IT team provide a wide range of Information & Technology Products and Services which helps us provide an all-inclusive IT package for businesses across Australia. We have provided solutions to many different industries, and customise our solutions to suit each and every individual business that we work with.

Our team specialise in Private Cloud Technologies with the aim of providing cost effective solutions for every customer.

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  • All staff at ABL IT were helpful & friendly. A tablet screen was replaced & many thanks to Dan for his knowledge & skills. Easy to find & importantly, close parking for customers available.

    CATE VITAL Avatar CATE VITAL
    February 21, 2020
  • Awesome turn around time of only 2 days for a Windows Surface Pro Screen repair.

    George Weston - Despatch Avatar George Weston - Despatch
    April 4, 2019
  • Had the screen of my surface pro replaced and when i got it back i noticed i had a problem with the new screen, contacted ABL IT and they were able to rectify the problem straight away with no fuss. Everything seems to be working fine. Very easy to deal with, very helpful staff and an all round pleasant experience considering.

    Leslie Caldwell Avatar Leslie Caldwell
    October 23, 2019
  • Great business and great staff. Would recommend anyone to use their IT services. You won't be disappointed!

    Stephen Voss Avatar Stephen Voss
    February 20, 2019
  • I was amazed about the ABL IT Service. They did a screen repair of my laptop within a couple of hours. Other computer repair services were offering 48 hour service at best. ABL IT staff was very professional and courteous. The price was very much the same as other quotes I received and well done to ABL IT. Booking service was online yet, there was a personal touch. I could meet the same person who I had text communication with. I was able to contact them over the weekend too. I am so pleased with the whole service from the first contact point to the finish. Thank you.

    Dr Sophie Jayamaha Avatar Dr Sophie Jayamaha
    July 3, 2019

Looking for PC Repairs & Upgrades?

Starting At Only

$55.00

Contact Us

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