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Level 3 Support Technician

Do you love working with a truly broad range of clients and industries……value adding to their efficient business operations……by taking ownership of project implementations across Systems and Infrastructure ???

Are you a technical guru across a broad range of technologies and enjoy solving Escalation issues……while passing on your knowledge to more junior staff ???

Then you are going to LOVE this job !!!

About ABL IT

ABL IT has a 10-year history of providing QUALITY IT support to a broad range of clients across the full range of industries.  The small team work hard, have fun together and ALWAYS put their customers first.  You will be working in a flat organisational structure where you will be trusted to get your job done……while having support when you need it.

About the Role

Due to ongoing growth, ABL IT have created a NEW ROLE.

  • You’ll be hands on – executing/ implementing/migrating/embedding new technology…….and providing senior support for escalated help desk tickets.
  • Ideally you will have solid experience providing tech support within an MSP environment…..with Systems Admin and Infrastructure experience.
  • But……MOST IMPORTANTLY……You’ll need a great can-do attitude, be diligent, enthusiastic and willing to go the extra mile for clients.
Skills required:
  • Considerable experience with Windows 10, Microsoft 365, active directory, and desktop support.
  • Understanding of basic network administration
  • Experience working with Hyper V, terminal servers, and windows server environments
  • Ability to build and configure server infrastructure, including clusters
  • High level of skill with group policy and automation tools
  • Ability to write technical documents, knowledge bases and update customer diagrams
  • Excellent communication skills and personal presentation
  • Leadership, drive, and determination
  • Solid time management, multi-tasking, and prioritisation skills

What’s on offer?

  • Brendale location – Work close to home and save time and money on the commute
  • Positive, relaxed yet professional environment where YOU are VALUED
  • Make your mark. We want to grow. Do you?
  • An attractive salary package will be offered dependant on qualifications and experience

If you are interested in this opportunity then please apply here on the seek website

Reception/Bookkeeping Assistant – Part-Time

Purpose of the Position

The primary responsibility of this role will be to provide administrative support to the ABL IT Technical Team and liaise with clients in a professional and timely manner. The Reception role requires the individual to be the face and voice of the company in interactions with clients. The ideal candidate will project a professional image of the company throughout all activities and communication and will possess superior listening skills, be able to quickly take note of queries and enter information into various systems.  The candidate will also be required to equally perform duties of the bookkeeping role for ABL IT.   The role is part-time and required 4 hrs per day, Monday-Friday.

  • Greeting visitors
  • Answering email and telephone queries
  • Entering data into appropriate systems
  • Processing incoming mail
  • Receiving payments from clients and reconciling all accounts payable and receivable.
  • Invoicing
  • Scanning and filing
  • Maintaining Office appearance and cleanliness
  • Other tasks as required to assist the Office Manager, the Directors, other staff, and clients.
Skills required:
  • Excellent written and verbal communication skills
  • A demonstrated ability to use Microsoft Office programs
  • An eye for detail
  • Ability to work effectively in and contribute positively to a team
  • Ability to operate under pressure and to prioritize tasks
  • Willingness to learn
  • Able to face the work day with a positive attitude
  • Solid organisation skills

Benefits of Role

  • Pro-active and growing company
  • support and training provided
  • Work/life balance
  • Long-term stability and career progression

If you are interested in this opportunity then please apply here on the seek website


Sales & Business Development

ABL IT are currently seeking out a part-time or full-time person to ramp up business sales. Enthusiasm for rapid business growth is needed, knowledge of the IT industry would be helpful but not entirely necessary.
Please submit your resume and get in touch with us today!

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