Brisbane based support team

The ABL IT Technical Support Team are located in North Brisbane and able to assist businesses by both remote & onsite support.

When your staff submit a support ticket to our Helpdesk system, our team prioritise and provide the necessary support to ensure your business receives the support they need.

Helpdesk Support

Keep your business organised and your staff on track by utilising ABL IT’s responsive helpdesk ticketing system. Our Brisbane based call centre team can handle most complex support requests.

Backup Systems

Complex Backup & Disaster Recovery systems including in house network attached storage and automated off-site solutions to save the headache of taking home hard drives at the end of each day.


Utilising hardware firewalls and integrated firewall appliances, ABL IT offer network security and flexibility to suit most businesses and the day to day challenges faced in cyber security.


Whether it is an in house server solution, or on a private cloud network – ABL IT provide secure and innovating solutions enabling your business to be more efficient and cost effective.

Managed Dedicated Servers

Secure and Highly Available Hosted Server Solutions Now Available.

Business Hosting Services

Hosted server solutions for secure private cloud infrastructure, exchange emails, websites and web driven applications.

Same Day Setup

We are able to provision most servers and online services on the same day to keep businesses running with minimal downtime.

Performance As Standard

All of our servers utilise Solid State Drives for extremely high performance for your business critical systems.

Flexible / Scaling Solutions

We tailor the servers to your business needs so that your server grows with your business. Simple.

Secure & Highly Available

99.99% Uptime along with Secure Access via Microsoft RD Gateway and VPN. Your Server, Your Data.

Technologies in Use

The ABL IT team provide a wide range of Information & Technology Products and Services which helps us provide an all-inclusive IT package for businesses across Australia. We have provided solutions to many different industries, and customize our solutions to suit each and every individual business that we work with.
Our team specialise in Private Cloud Technologies with the aim of providing cost effective solutions for every customer.
  • 5 star review  Really, really happy πŸ™‚ Highly recommend! I'm a software developer and my Surface Book wouldn't boot after a Windows Update! Microsoft support tried many things (and hours) to get it booting but gave up and said I should "Reset" and lose all my development environment! As a last resort I tried ABL IT and they got it working fast by finding and uninstalling the Windows Update that caused the problem. Awesome! I'm so happy πŸ™‚ They have helped set it up for the future too to try and avoid further grief.

    thumb David Coster
    November 7, 2018
  • 5 star review  I found the team at ABLIT to be very professional, ensuring that they fully understood what the problem was, identifying the elusive cause and then fixing it promptly. I dealt with Daniel and Jenny. Both are approachable, warm, lovely people who ensured that I felt valued and happy with the repairs.

    thumb Bob Mac
    November 17, 2018
  • 5 star review  Outstanding service from the team. They were proactive in the entire process and quick to respond. Daniel also went above and beyond to explain a few things with regards to my device. Highly recommended!

    thumb Mark Bumanlag
    November 12, 2018
  • 5 star review  Had the screen of my surface pro replaced and when i got it back i noticed i had a problem with the new screen, contacted ABL IT and they were able to rectify the problem straight away with no fuss. Everything seems to be working fine. Very easy to deal with, very helpful staff and an all round pleasant experience considering.

    thumb Leslie Caldwell
    October 23, 2019
  • 5 star review  All staff at ABL IT were helpful & friendly. A tablet screen was replaced & many thanks to Dan for his knowledge & skills. Easy to find & importantly, close parking for customers available.

    thumb CATE VITAL
    February 21, 2020

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