Critical Business Update

COVID-19

Monday 23 March 2020

During this period of uncertainty, our management team would like to thank each and every one of our customers for supporting our business over the past 8 years.

While pandemics aren’t necessarily new, they are certainly new to our team, and we believe how a community responds in times of great need can be truly defining. The team at ABL IT has never been stronger, and we want to assure our customers that we will do everything within our control to ensure that our business systems and infrastructure, along with our customers business systems and infrastructure, remains as reliable and highly available as ever.

Procedures have been in place now for a number of weeks where we have prepared our support technicians to be both available and prepared to work from home in the event that it was required. This process is likely to be completed before the end of this week, and it should be seamless for our clients, so that you can depend on us to continue to provide support where it is needed over the coming weeks/months.

At this time, and for the foreseeable future, our office at Brendale will remain closed to the public. We will not be in a position to assist with some device repairs where we normally would be. I would ask that if you do have urgent requests, please contact our team through the normal channels. Our phone system, and help desk support system allows our staff to have access to support calls and secure access from anywhere in the world.

Our team is stronger than ever, and we will continue to work hard to ensure critical business systems are as reliable as ever. It is easy to worry about what may be, but our team is focused on the task at hand, and we will continue to provide the high quality support and service that we have continued to better since we opened in 2012.

If you have any questions or concerns at all with regards to your critical business IT systems throughout this period, please contact our team.

We wish all of our customers and suppliers the best for what the future holds.

The ABL IT Team

Current Service Status

Available Services:
  • Remote Support
  • Hosted Server Infrastructure
  • Webserver Hosting
  • Office 365 Migrations & Assistance
Limited Services:
  • Office Visits
  • Onsite Support
  • Project Installations
  • Hardware / Stock levels – extremely low

Use the contact form below to send us questions or concerns relating to our services during current circumstances.

Have questions regarding Business Continuity during this pandemic?

Fill in the details below to hear back from our team.









frequently asked questions

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